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Customer Testimonials


Hear What Our Customers Have to Say

"Sparkly New Truck :)"

I would recommend Northpoint to friends and family because the staff is very friendly and helpful. My salesperson Sean Scott made sure that I understand all of my options and even told me beforehand that we might have to go with a used vehicle because of my payment limitations. Making it that much more exciting to get a new sparkly truck.

Valerie Sargent

"Best Deal Possible!"

What i liked best about purchasing my last vehicle from Northpoint was the way that they treated me like a person and not a number. I would recommend Northpoint to my friends and family because they do their best to make sure that you get the Best Vehicle for the Best Price with NO exception or hidden details. My salesperson Wayne made sure that we GOT THE BEST DEAL POSSIBLE! Northpoint will keep me as a loyal customer; they helped me out when I need them the most.

Kevin Eldred

"Above & Beyond"

My salesperson, Wayne at Northpoint made sure that we were completely satisfied and went above and beyond to ensure that we were. The Customer Service and the Sales at Northpoint were the friendliest and most helpful experience we have ever had at a car dealership. Northpoint has earned our business us as a loyal customer.

Deb and Sonny Hall

"Very Happy Customer!!"

I would recommend Northpoint Chrysler Dodge Jeep RAM to my friends and family because of my experience with my salesperson Wayne Dannat. He was the most friendly,caring and informational salesperson that I had ever experienced at any other dealership. Wayne made sure that he explained everything in the buying process to me so that there were no surprises. I would recommend Wayne to my own family members. I will continue to buy my vehicles from Wayne at Northpoint. I am a Very Happy Customer!!!

Rochelle Clark

"Jeep Compass"

I would recommend Northpoint Chrysler Dodge Jeep Ram to my friends and family because they did not push me into something i didn't want. Chris Royer was a great salesperson. He made sure that i was happy and did a good job. He just drew me to the Jeep Compass.

Kathy Berger

"Helpful and Friendly"

The thing I liked best about buying my last vehicle from Northpoint was that the staff was very friendly and helpful. They worked with me on my trade. I would recommend Northpoint to my friends and family because they are very helpful and friendly and easy to work with. My salesperson Sean made sure that I was very comfortable with my Jeep Compass. Northpoint will keep me as a loyal customer because they treat you like family.

Amber Geoffroy

"Surpassed Expectations!"

I have dealt with numerous dealerships in my life. The Northpoint dealership in Derby, Vermont far surpassed my expectations! Their expertise and perseverance towards my individual needs ended with happily driving off their lot in my new Jeep Compass!  My salesperson, Sean Scott, showed remarkable perseverance and "spot-on" follow-up.  Of note, I have never, in my vehicle purchasing history, experienced a dealership protocol of being escorted (and congratulated like I was a family member) to the service department to also meet and connect with service staff, who also joyfully congratulated me. Kudos to Northpoint!!!  I wasted no time telling everyone I know how pleased I am!

Sara James

"Best Vehicle For The Best Price"

What I liked best about purchasing my last vehicle from Northpoint was the way that they treated me like a person, not a number.
I would recommend Northpoint Chrysler Dodge Jeep RAM to my friends and family because they do their best to make sure that you get the Best Vehicle for the Best Price with NO exception or hidden details. My sales person Wayne made sure that we GOT THE BEST DEAL POSSIBLE!!
Northpoint will keep me as a loyal customer; They helped me out when i needed then the most.

Kevin Eldred

"I am a Very Happy Customer!!"

 I would recommend Northpoint Chrysler Dodge Jeep RAM to my friends and family because of my experience with my sales person Wayne Dannat. He was the most friendly,Caring and informational sales person that I had ever experienced at any other dealership. Wayne mad sure that he explained everything in the buying process to me so that there were no surprises. I would recommend Wayne to my own family members. I will continue to buy my vehicles from Wayne at Northpoint. I am a Very Happy Customer!

Rochelle Clark

"100% Satisfied"

The thing that I liked best about buying my last vehicle from Northpoint was the attentiveness of our Salesperson, Wayne Dannat. He was great from the moment he answered my first email until we drove off the lot in out New Jeep Wrangler Sport. The sales personnel at the Northpoint are not overbearing. Northpoint has access to a large selection of vehicles but retains a small town business relationship atmosphere. We were 100% satisfied with our vehicle and the follow up service they provided. We feel that our business is important to them and they appreciate having us as a customer.

Patricia Lariviere

"Great Purchase!"

The thing I liked best about buying my last vehicle from Northpoint was that the staff was very friendly and helpful. They worked with me on my trade. I would recommend Northpoint to my friends and family because they are very helpful and friendly and easy to work with. My salesperson Sean made sure that i very comfortable with my Jeep Compass. Northpoint will keep as loyal customer because they treat you like family.

Amber Geoffroy

"100% Satisfied"

The thing that I liked best about buying my last vehicle from Northpoint was the attentiveness of our salesperson, Wayne Dannat. He was great from the moment he answered my first email until we drove off the lot in our New Jeep Wrangler Sport. The sales personnel at Northpoint are not overbearing. Northpoint has access to a large selection of vehicles but retains a small town business relationship atmosphere. We were 100% satisfied with our vehicle and the follow up service they provided. We feel that our business is important to them and they appreciate having us as a customer.

Patricia Lariviere

"Satisfied Customer"

I have had a good experience and I trust Chris Royer to take care of me, my family and friends. The service center also works around your schedule to do what they can to keep you on the road. I am so satisfied with the vehicle they put me in.

Samantha Houle

"A Loyal Customer"

I purchased my last vehicle from Northpoint Chrysler Dodge Jeep Ram because of the good service and knowledgeable people. I would recommend Northpoint to my friends & family because Chris Royer made sure that i had full knowledge of everything. They will keep me as a loyal customer because I like them.

Shirley Miller

"Everything We Wanted in a Vehicle"

The thing that I liked best about purchasing my vehicle for Northpoint was the friendly sales person, Wayne. No pressure ? no question unanswered. I would recommend Northpoint to my friends or family because of the follow up; it wasn't just about the sale, but making sure that the customer is satisfied after.My salesperson Wayne made sure that I had my questions answered and went above and beyond to make sure that we had everything we wanted in a vehicle.

Northpoint will keep me as a customer because of the Sales, Service and friendly atmosphere.

Donna Warren

"Extremely Happy with our Purchase"

Everyone at Northpoint made sure we were going to get exactly what we wanted in the Jeep we had chosen. They were really accommodating regarding the test drives.

Both Wayne Dannat and Ronney Lyster really listened to what was being asked for and made sure it happened.

All the paperwork was going to be set up and there was nothing to do but sign the papers and write the check.

This is our first purchase with Northpoint, so the vehicle reliability and quality are important as well as their prompt and efficient service.

Extremely happy with our purchase.

Ethel Emery

"High Level of Professionalism and Patience"

My husband and I would like to acknowledge the outstanding customer service we received by your sales representative Wayne Dannat and the Northpoint staff. 

 Last week we stopped by the Northpoint car dealership in Newport, Vt. to basically see, if possible;

 #1.  A vehicle we like

#2.  Affordable and within our budget

#3.  Low monthly payments & interest rate

#4.  A good deal on our trade-in. 

 

With my husband, if any of those criteria were not feasible, the buying of a new car would have been put on hold.

Mr. Dannat's exhibited a great sense of humor, outstanding professionalism, and expert knowledge of the vehicle my husband was interested in.  He was very patience, fully answering all of our questions to our satisfaction. We were quite comfortable working with Mr. Dannat, and never had the feeling of being "pressured".  Needless to say, all the criteria (#1 thru #4) were fulfilled and we purchased a new truck.

 For several years, even before Northpoint acquired the dealership, my husband and I have used your dealership for vehicle purchases and maintenance.  We have found the staff, in the body shop, sales dept., billing dept., parts and service dept., detailing dept., to being exceptionally courteous and friendly, almost a family-type atmosphere.  As with Mr. Dannat, your staff has demonstrated a high level of professionalism and patience.

 We like to thank all of you at Northpoint for all you have given to us.

Lupe and James Rosales

"Really Happy"

Just wanted to thank you for your help with Faith's new Jeep. She is really happy with it. Also wanted to thank you for your help with her Grandmother.

Have a Great Summer!

Jaime Stenger

"Happy Customer!!"

The thing that I liked best about purchasing my vehicle at Northpoint was the friendly sales person, Wayne. No Pressure- No questions unanswered.
I would recommend Northpoint to my friends or family becasue of the follow up; it wasn't just about the sale but making sure that the customer is satisfied after. My sale person Wayne made sure that I had my questions answered and went about and beyond to make sure that we had everything we wanted in a vehicle. Northpoint will keep me as a customer because of the Sales, Service and the friendly atmosphere.

Donna L. Warren

"Listened To What We Had To Say!"

My salesperson made sure that he listened to us. Chris Royer was a delight to deal with. His sensitivity to our needs and wants was just phenomenal. After pointing out the features and the different makes if Jeeps he listened to us. In the end, WE chose what suited us.

Jane & Al Forcier

"Happy Customer!"

Chris Royer made sure that I was taken care of and that I got a good deal..

Dale Boutah

"Couldn't Get Any Better!!"

I purchased my 2011 Jeep Compass at Northpoint because of both price and the excellent customer service we received from Sean Scott. He found us a great vehicle that met our needs. I would recommend Northpoint to our friends and family because of their great customer satisfaction and it's always great to buy local. Sean Scott Was comfortable with my vehicle of choice and the sales terms. Northpoint stands by their vehicles and their customers and will always keep me as a loyal customer.

Gavin Palmer & Carrie Santaw

"Loyal Customer!!"

We have bought our last six vehicles from this dealership. The service has always been great in every dept. I would recommend Northpoint to my friends and family because of my positive experience with them. Chris Royer made sure that I was informed on all levels of the transactions and explained everything clearly and in detail.

Erin Columbia

"Smooth and Easy Transaction!!"

I just purchased my Jeep Compass from Chris Royer. he was very friendly, persistent and offered me a good deal. I will recommend Northpoint to my friends and family because I feel that they will take good care of me and will take care of any of my problems that may arise. Chris Royer knew all about the vehicle. Also Chose the best vehicle for me and purchased what i wanted. Northpoint will keep me as a loyal customer because i can depend on service to keep me on the road safely.

Lynne Bernard

"Very Pleased Customer!!"

I purchased my 2010 Chevy Cobalt from Northpoint. They were willing to work with me to get me into what i wanted which was something reliable and really good on gas. I would recommend Northpoint to my friends and family because they are very helpful and because the service i received was awesome; You wont' find that anywhere else.  Sean Scott knew what I was wanting in a vehicle and help me as much as possible to make it happen. Northpoint will always keep me as a loyal customer because of Service,Sales consultants and the vehicles are amazing. They make you feel welcome; I will be coming back here for years to come.

Melissa Smith

"Satisfied customer!!"

I am very satisfied with all of my vehicle purchases and have had excellent service on them. This is my number 5. My salesman Sean Scott was great!!

Lou Bonanomi

"Great Experience!"

I want to let everyone know that i am very happy with my experience at Northpoint. I am very happy with the sales consultants and the way they do their job. I can say that Sean Scott was great because he made is possible for one of my best friends to get a 2010 car when we didn't think it was possible. My best friend has never had the experience of owning something so nice. Sean Scott Made her a proud driver of a 2010 Chevy Cobalt. I also drive a 2011 Jeep Compass. My husband and i traded out 2008 Ford Focus; The Service up at Northpoint is amazing. Thanks again guys for all your support. Also to Sean Scott who is now allowing my best friend to live the life of her dream in a reliable vehicle that is not only safer for her but her kids as well.

Tiffany Jenness

"Pleased Customer!!"

I just wanted to say that i was pleased with my buying experience with Sean Scott  and will definitely recommend Northpoint to anyone looking at new vehicles!!

Caleb

"Honesty Is The Key!"

We are very happy with our two new vehicles and will continue to come to Northpoint for all of our Service needs. We highly recommend Wayne Dannat to anyone looking for a good honest salesman.

Mike & Shirley Dumas

"Not Such A Rush!!"

Our salesperson, Wayne Dannat made sure that we knew all the details about the vehicle and took the time we needed to make a informed decision. Northpoint was honest,explained the details clearly and completed the transaction in a timely manor.

Michelle & Camil Tetreault

"Great Help!!"

Northpoint will keep me as a customer because I have never done business with a car company that has been as helpful as Wayne Dannat has been at Northpoint.

Larry A Foster

"Got What I Wanted!!"

I will recommend Northpoint to my friends and family because I travel a lot , I want reliability,comfort and a truck that looks good; My Sales person Wayne Dannat made sure I got it all and a payment that I am happy with..

Steve Daggett

"A Great Gift!!"

Just traded in our 2010 Liberty for a 2011 Wrangler. Chris Royer was our salesman this time to. Again, thank you Chris for making Tom have a "Great Christmas Gift".

Debra & Tom Drudi

"Pleasant Experience"

We Didn't expect to buy a car but very glad we did it was a very pleasant experience. Thank you Sean Scott .

Bryant & Maelene Watson

"Satisfied Customer!!"

My salesperson, Wayne at Northpoint made me feel comfortable in the decisions I was making. I will refer my family and friends to Northpoint because at Northpoint they treat you like a friend, not just a customer. The best thing I liked about buying my vehicle at Northpoint was that the process was very quick and very informational. Thanks Wayne.

Jennifer L Phillips

"Variety Of Vehicles!!"

I would recommend Northpoint Chrysler Dodge Ram to my friends and family because everyone is so very friendly and willing to help. They have a great variety of vehicles to choose from too.

Cynthia Letourneau

"Happy Customer "

"I recently purchased a 2006 Chrysler Town & Country from or through your dealership. Because of your staff and their behavior. When i need a new or another vehicle I will come to your business first. On those occasions where I may be able to influence another in purchasing a new or used vehicle, I will not hesitate to recommend you. All of the staff from the financing office ,Bobbi-Jo; To Parts, Lynne & Pete, to service and the out front sales people have been nothing less than professional and helpful in their service to me. I do not recall being addressed by anything other than Mr.Stone, Your people introduce themselves by their first name and still call me Mr. Stone. I am Impressed by their pleasant attitude and approach to doing their work. No one ever seems to have a bad day."

Theodore Stone

"Very Pleased !!"

"My salesperson Sean Scott got this deal because of his professional and friendly personality." I felt that he was listening and responding to my needs allowed me to feel comfortable about purchasing my new Chrysler Town & Country."
"I would recommend Northpoint and Sean to anyone.."

Dana Wells

"Friendly & Helpful with every step.."

We purchased a Dodge Ram from Northpoint. We went to Northpoint because we wanted to purchase from a local dealership. I will recommend Northpoint Chrysler to my friends and family because they are very friendly service and everything was explained very well to us. Our salesperson Sean Scott made sure that we completely understood everything about the truck before we  left the yard. Northpoint will keep me as a loyal customer because of the very friendly staff.

Helen & Hugh Flynn

"Courteous & Professional"

I purchased my last vehicle from Northpoint was because of the reasonable price for the features and I was able to customize. I will recommend Northpoint to my friends and family becuase they are courteous,professional service and sales support. My salesperson made sure that I was informed and they were patiently answered all my questions. They will keep me as a loyal customer because they know their business  , Dependable product & quality care.

Valerie Dillon

Contact Information

Northpoint Chrysler Dodge Jeep Ram

4441 US Rte 5

Derby, VT 05829
sales Sales:
(866) 955-7004
service Service:
802-334-6523

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Hours

  • Monday: 8:00am-6:00pm
  • Tuesday: 8:00am-6:00pm
  • Wednesday: 8:00am-6:00pm
  • Thursday: 8:00am-6:00pm
  • Friday: 8:00am-6:00pm
  • Saturday: 8:00am-4:00pm
  • Sunday: Closed